Our advisors are standing by to help our clients during this stressful travel time and our clients are thankful for our assistance!

I wanted to say a huge THANKS!!!! to Civilized Adventures, and especially to you (Julie), for all your help in getting this sorted and making the process so much easier than it could have been. Once the world has calmed down and Covid has settled, we fully intend to take the trip we missed out on. Based on our experience with Carling on the booking and yourself on getting it unravelled in exceptional circumstances, Civilized Adventures is the only tour company we would consider using for this type of excursion.

Our advisors are standing by to help our clients during this stressful travel time and our clients are thankful for our assistance!

Hello Andrew. On March 15, halfway through our trip and while we were on our boat touring the Galapagos, we receive word that, due to the growing threat of the coronavirus, we had only 36 hours to evacuate Ecuador!  With your help and the help of the local Ecuadorean tour company you contracted, the three of us successfully left Ecuador on the very last Delta flight to the USA. I want to pass on a huge THANK YOU from the three of us for making our rushed return trip home from Ecuador smooth, pain-free, enjoyable, and, yes, even a little adventurous.
You’re the best!

Our advisors are standing by to help our clients during this stressful travel time and our clients are thankful for our assistance!

Hi Kathy, thank you so much for all the time and effort it has taken you to ‘advocate’ for us (and every single one of your other clients!)   You’re the best at what you do and I’m super grateful you’re on our side.  🙂

We have used Andrew and Civilized Adventures numerous times in the past, but this trip entailed so much more planning and organization. As with the other trips, every detail was meticulously planned out and our travel was made easy and it was an amazing experience and adventure from Day 1 through Day 54.

Ajay will make sure the things you don’t want to deal with are taken care of, so you can spend your energy figuring out what you want to do and where you want to go. Flawless execution.

Welcome home, Denell. I was emailing Andrew last week and had asked him about you and your India – Nepal group.  He mentioned Civilized was working on trying to get you all home and Rick & I have been thinking of you everyday since. We just couldn’t imagine the stress it must have placed you all. It was heaven today when I contacted him and he said you were home; we’re so relieved to get the news. I hope though that you and your group had as fabulous a time in India as we did. Andrew’s itinerary for us was absolutely perfect; the hotels were wonderful, the guides were amazing, the pace which included leisure time couldn’t have worked out any better & the food was out of this world. We are looking forward to many more years of travelling with Civilized Adventures.

Our advisors are standing by to help our clients during this stressful travel time and our clients are thankful for our assistance!

One of the great advantages of being a Civilized client is the worldwide backup when the travel is challenged or unexpectedly changed. Denell and the team’s deep knowledge, experience and international connections are valuable not just for travel planning, but even more important when travellers have difficulty abroad.

Our advisors are standing by to help our clients during this stressful travel time and our clients are thankful for our assistance!

Hi Carling, we just wanted to take a moment to thank you, Denell, and the whole Civilized team, for getting us home safely (even our baggage), after completing the whole India/Nepal itinerary despite all the sudden and dramatic disruptions is world travel.  Please pass on our appreciation.  And of course the whole trip was outstanding, and I think will always be remembered as one of our best ever.

Hi Ajay, can’t imagine the stress your industry is experiencing right now and just want to let you know we are thinking about you. Your job has always been to bring joy and adventure into peoples lives and hopefully you get back to that soon. I know from personal experience that you care deeply about your clients and if I was looking for someone to get me home safely now you would be that person. Take care to you and the rest of the Civilized staff.

Our advisors are standing by to help our clients during this stressful travel time and our clients are thankful for our assistance!

Hi Ajay! We made it home last night on schedule. Thank-you so much (to you and to Civilized Adventures staff) for putting in a stellar effort and getting us home safely. It’s bitter-sweet to be here as we’ll be spending the next two weeks confined at home now, but we truly had an amazing trip.  The UnCruise Galapagos trip on La Pinta was unreal and only dampened in the last hour or so by the realization that things in Ecuador were suddenly changing. We’ll be in touch soon, but thanks again for setting up the trip in the first place, and especially for helping us cope so well with some unexpected and aggravating events.

Our advisors are standing by to help our clients during this stressful travel time and our clients are thankful for our assistance!

Hi Ajay, this morning we received your information about postponing our trip with a full credit due to the COVID 19 Virus. We look forward to approaching you about other future travel plans and reservations.You have been a very cheerful, informative and helpful travel professional to us; and most of all, you have been, what I always call “response-able” ( responsible ). Nowadays, that attribute is a very rare quality, to be found, within the business community.

My partner and I are very satisfied with our first experience with Civilized Adventures. Carling is an amazing trip planner. She’s knowledgeable, quick to respond to any requests, concerns or questions about the trip, and her people skills are excellent. She made the experience of planning and then visiting Ecuador completely seamless and enjoyable! I totally recommend her and Civilized Adventures.

Andrew of Civilized Adventures recently put together a custom trip to India for my husband and me. It was a fairly complicated and lengthy trip that went off without a single hitch. He was knowledgeable and efficient. I appreciated his quick response to all questions. He was well versed in third world travel and had lots of good pre-trip tips. If you’re planning a trip and want expert advice, I can highly recommend Andrew!

We had an amazing 32 days in Singapore, Australia and New Zealand because of the excellent organization and attention to detail of Karen at Civilized Adventures and their counterparts, Swain Travel, in Australia and New. Our trip had the right mix of activity – hiking, kayaking, ballooning, and cultural experience that made our trip very well rounded. The handy Wetu app allowed us to access our trip information on our mobile devices which was very handy. Thanks so much!

Things have been absolutely amazing. The kids are having the time of their lives. Things have happened that just never could have been planned. In Soweto, the kids had a South Africa / Canada soccer match. And then at lunch that day six of the kids ended up in a Nike commercial. The first safari just blew them away as lions rubbed against the vehicle and 26 elephants played and swam in the water in front of the lodge over lunch.

Arrangements have been perfect and all is well. Cape Town, of course, is much slower than the safaris but has been great and now looking forward to the Garden Route. Guides have done a great job and everyone is happy. Did everything in Cape Town that was scheduled and although the weather is cooler and have had a bit of rain it has worked out well. The day at the Cape was beautiful. Ajay you’ve done a great job.

Julie worked with us to plan our African safari, it was an amazing adventure and truly the trip of a lifetime for us! Prior to the trip, Julie was available to answer the many questions we had and during our holiday everything went smoothly, we honestly wouldn’t have changed a thing about our fantastic vacation. We normally plan trips on our own, but Africa wasn’t something we felt we could handle and Julie was so great in listening to what we were looking for in our holiday and ensured we got exactly that. We also got the peace of mind in knowing if anything went awry that Civilized Adventures along with the local tour operators would take care of it. I have already passed along her name to friends saying if you are wanting to do an African safari, then you need to call Julie.